Shaheen II Emergency Shutdown

Dear Users


We have encountered a major issue affecting the availability of the Lustre filesystem.


Cray have recommended that we perform and immediate shutdown of the system to prevent data loss.


We are working on identifying the reason for the failure and will update you when we have more information.


Shaheen II hardware is complete!

Dear Shaheen II Users, 

Over the last couple of weeks you have experienced considerable disruption in using Shaheen II due to a combination of scheduled maintenance sessions and unforeseen failures in hardware and software. We sincerely apologize for the inconvenience these might have caused. Our team works hard to minimize these downtimes, keeping as our most important goal to ensure you are highly productive on our systems.

Shaheen II Status

Good Morning


We are pleased to confirm that the issues we encountered with system following last week’s maintenance session have now been resolved.


The system is now fully available to run jobs.


We would also like to remind you that the next maintenance session on Shaheen II will be from 08:00 on the 8th November for 3 days (until 08:00 on the 11th November).


Announcements, 27th October 2015

Extended maintenance sessions in October.

Maintenance work on Shaheen II is taking longer than originally envisioned. Service will not be returned by tomorrow but we are hopeful that Shaheen II will be operational by the end of the week. There will be occasional disruption to the CDLs, but at least one CDL will be available for users to login to during this period.

Announcements, 14th October 2015

Extended maintenance sessions in October.

We would like to remind our users of the extended outage on Shaheen II in October for necessary maintenance:

25th October for 3 days

There will be no access to the system during these periods.

Tip of the week: Queues on Shaheen II Cray XC40

Two different queue are available on Shaheen II:

Announcements, 8th September 2015

KSL Workshop Towards High Efficiency Computing with Allinea

KAUST Supercomputing Laboratory presents the Allinea Software workshop on HPC profiling and debugging: "Towards High Efficiency Computing with Allinea" on October 4th, starting at 9am.

Workshop topics include:

Announcements, 11th August 2015

Maintenance Session Tuesday 18th August

The next maintenance session will be on Tuesday 18th August from 12:00 until 17:00. There will be no access to the system during this period. This will affect Shaheen I, Neser and Shaheen II. Important security updates, custom patches and several bug fixes will be applied to the XC40, which will require the whole system to be rebooted.

Tip of the Week: What command did I type before ?

History command

Announcements, 26th May 2015

Shaheen II Cray XC40 Workshop Announcement

Date: 7th June to 11th June 2015

Where: KAUST: Auditorium Al-Haytham (down the steps between Bldg2 and Bldg3)

KAUST Supercomputing Lab and Cray are offering a series of three courses:

*Sunday 7th June to Tuesday 9th, 2015 Introduction to the new Shaheen II Cray XC40

*Wednesday 10th June 2015 Efficient Parallel I/O

*Thursday 11th June 2015 Port and optimize your own code on the Cray XC40

Announcements, 28th April 2015

Shaheen-I job size limitation

We only have a limited number of spare parts for Shaheen, and yesterday we exhausted our stock of node cards.

We have had another node card failure this morning, which means that we are now in the situation where we are ‘cannibalising’ the system to supply parts.

With immediate effect we have taken two node cards offline in rack 00.

This means that we can no longer run 16 rack jobs and the maximum size job that can be run on Shaheen is now 12288 nodes (12 racks).


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