User ID and password

Once you have been through the formal account request process, you will be able to login to Shaheen. If you are a KAUST student/employee/faculty member, then your account name and password will be the same one that you use to access the Portal/Active Directory. If you are an external user, then you will receive your new User ID once your application is approved.

You will be required to change your password every 180 days. If you are a KAUST user, then we strongly recommend that you change your password using the normal KAUST IT procedure (KAUST Connect). If you are an external user, you may change your password using the passwd command after logging in to Shaheen. You should set a password that is a combination of letters and numbers and something that cannot be guessed easily. To ensure that your password meets security standards, it should be a minimum of eight characters, one of which should be upper case and one numeric. Re-use of previous passwords is not permitted.

If you have forgotten your password or need assistance in changing it please contact the IT Helpdesk (ithelpdesk@kaust.edu.sa). The KAUST Supercompting Laboratory are unable to assist in this regard.